Every service receives the same professional standard of care. The difference is how many cleaner-hours you reserve and how quickly they are delivered.

Focused Clean provides four cleaner-hours. Team Clean and Full-Day Clean both provide eight cleaner-hours in different ways: two cleaners for four hours or one Lead Cleaner for eight hours. Premium Clean provides sixteen cleaner-hours.

Choose according to the property’s size, condition and your priorities. View our Services and Pricing for detailed recommendations.

Not necessarily. Your booking reserves professional cleaning time, not guaranteed full-property completion.

Our cleaners begin with your highest-priority areas and work down from there. If the property needs more work than expected, they will continue by priority rather than rush through an unrealistic list.

Where scheduling permits, additional time may be offered for an additional charge. Otherwise, remaining priorities can be handled during another booking.

Standard Cleaning covers ordinary household cleaning of accessible floors, surfaces, kitchens, bathrooms, mirrors, glass, doors, handles, light switches and household bins.

You may also request dishes, bed-making using linen provided, folding clothes, light tidying or cleaning underneath safely accessible furniture.

All requested tasks use your booked cleaner-hours. Visit our Cleaning Inclusions page for the complete list.

Cleaning Extras are tasks requiring additional chemicals, materials, equipment, difficulty or risk.

Unless otherwise agreed, Extras are completed within your booked cleaner-hours. The Extra fee does not automatically add more cleaning time.

Visit our Cleaning Extras page for the current list and prices.

Yes. We clean maintained Airbnbs and rental properties between guests.

Tell us the checkout and check-in times, property condition and highest-priority reset tasks. We can make beds using clean linen provided and complete other reasonable reset tasks within the booked time.

A heavily used or poorly maintained rental may need more cleaner-hours than an ordinary turnover.

Post-construction cleaning, heavily neglected properties, pest-related cleaning, hoarding, hazardous waste and unusual jobs require assessment and a custom quote.

Send clear photos before booking. Some conditions may fall outside our service scope.

Yes. We bring our standard cleaning supplies and equipment, including a commercial vacuum cleaner.

Tell us before the appointment about allergies, delicate surfaces or product restrictions. We can discuss whether a safe alternative is suitable.

You do not need to remain home if safe and reliable access has been arranged.

You also do not need to pre-clean. However, please secure valuables and pets, ensure water and electricity are available, remain reachable and identify your highest priorities.

Clearing loose clutter will allow the cleaners to spend more time cleaning accessible surfaces. Pet cages and litter boxes are paid Cleaning Extras.

We serve Dumaguete City, Valencia, Sibulan and Dauin, including properties along the usual routes between these areas.

Send your exact location before booking so we can confirm availability and travel requirements.

View our full service area

All bookings are handled through Facebook Messenger.

Send us your location, preferred date, property size, current condition, cleaning priorities and any requested Extras. We will recommend the appropriate service and confirm the price and schedule before your appointment.

Payment can be made by cash, GCash or bank transfer, as agreed when booking.

Tell us promptly and provide details or photos where helpful.

We will review the issue against the agreed priorities, cleaning scope and time booked, then make it right where reasonable.

Our Satisfaction Promise does not guarantee that every requested task will fit within the cleaner-hours purchased.